Frequently asked questions: Payments

I would like to receive the invoice for my order

Connect to your account, select the order for which you would like an invoice, then click on the “PDF” icon next to your invoice.


I would like to pay via wire transfer, what is the wire information ?

The wire information is as follows :

IBAN : FR76 1600 6250 1100 0487 3296 141

Bank information :


CITY : Pontivy
Bank Address: 5 AV NAPOLEON 1ER, 56300 

We remind you that we only accept wire transfers in EUROs. 
You have 72 hours to make your transfer, beyond this deadline, the order will be automatically canceled.

I would like to pay via check, how should I proceed?


Send your check to the following address :

ExcellenceRhum by Noumeo SAS - 27 Sentier des bas follets - 91360 Epinay sur Orge - FRANCE

Make the check out to :

ExcellenceRhum by Noumeo SAS.
Please write your order refernce number at the back of your check.


In the case of a refund, how long will it take to be reimbursed?

The legal time frame for a reimbursement is 30 days, however, ExcellenceRhum / ExcellenceSpirits commits to reimbursing you within approximately 8 days.